{"id":115,"date":"2019-03-26T12:44:34","date_gmt":"2019-03-26T12:44:34","guid":{"rendered":"https:\/\/www.transformit.ch\/?page_id=115"},"modified":"2026-01-05T13:46:51","modified_gmt":"2026-01-05T12:46:51","slug":"support","status":"publish","type":"page","link":"https:\/\/www.transformit.ch\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading\" id=\"hotline\">Hotline<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>08h30 \u00e0 12h00  <br>13h30 jusqu'\u00e0 17h00<\/p>\n\n\n\n<p>T\u00e9l : 052 378 23 69<br><a href=\"mailto:support@transformit.ch\">support@transformit.ch<\/a> <\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-default\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading\" id=\"teamviewer\">TeamViewer<\/h2>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"alignleft is-resized\"><a href=\"https:\/\/www.transformit.ch\/TeamViewerQS.exe\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/www.transformit.ch\/wp-content\/uploads\/2019\/support\/trait_TV_rund.png\" alt=\"\" class=\"wp-image-1565\" style=\"width:64px;height:64px\" srcset=\"https:\/\/www.transformit.ch\/wp-content\/uploads\/2019\/support\/trait_TV_rund.png 256w, https:\/\/www.transformit.ch\/wp-content\/uploads\/2019\/support\/trait_TV_rund-150x150.png 150w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/a><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Un acc\u00e8s rapide \u00e0 l'environnement du client est essentiel pour un support efficace et de qualit\u00e9. Pour y parvenir, nous utilisons l'outil \u00e0 distance:<\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/www.transformit.ch\/TeamViewerQS.exe\" target=\"_blank\">transformIT \u2013 TeamViewer<\/a> | <a rel=\"noreferrer noopener\" href=\"https:\/\/www.transformit.ch\/trait_Teamviewer.zip\" target=\"_blank\">T\u00e9l\u00e9charger en tant que zip<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading\">Portail clients<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Dans un projet, de tr\u00e8s nombreux documents sont produits et doivent \u00eatre trait\u00e9s par diff\u00e9rentes personnes. Il est important qu'\u00e0 tout moment, le document<br>en cours puisse \u00eatre trait\u00e9 par tous les participants au projet.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.transformit.ch\/fr\/kundenportal\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pour acc\u00e9der \u00e0 notre portail clients, cliquez ici<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Hotline 08:30 bis 12:00 Uhr 13:30 bis 17:00 Uhr Tel: 052 378 23 69support@transformit.ch TeamViewer Ein schneller Zugriff auf die Umgebung des Kunden ist f\u00fcr einen effizienten, qualitativ hochstehenden Support unerl\u00e4sslich. Um dies zu erreichen verwenden wir das Remote-Werkzeug: transformIT \u2013 TeamViewer | Download als zip Kundenportal In einem Projekt entstehen sehr viele Dokumente, die&hellip; <br \/> <a class=\"read-more\" href=\"https:\/\/www.transformit.ch\/fr\/support\/\">Lire la suite<\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-115","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - transformIT AG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.transformit.ch\/fr\/support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - transformIT AG\" \/>\n<meta property=\"og:description\" content=\"Hotline 08:30 bis 12:00 Uhr 13:30 bis 17:00 Uhr Tel: 052 378 23 69support@transformit.ch TeamViewer Ein schneller Zugriff auf die Umgebung des Kunden ist f\u00fcr einen effizienten, qualitativ hochstehenden Support unerl\u00e4sslich. Um dies zu erreichen verwenden wir das Remote-Werkzeug: transformIT \u2013 TeamViewer | Download als zip Kundenportal In einem Projekt entstehen sehr viele Dokumente, die&hellip; Lire la suite\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.transformit.ch\/fr\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"transformIT AG\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-05T12:46:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.transformit.ch\/wp-content\/uploads\/2019\/support\/trait_TV_rund.png\" \/>\n\t<meta property=\"og:image:width\" content=\"256\" \/>\n\t<meta property=\"og:image:height\" content=\"256\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.transformit.ch\\\/support\\\/\",\"url\":\"https:\\\/\\\/www.transformit.ch\\\/support\\\/\",\"name\":\"Support - transformIT AG\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.transformit.ch\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.transformit.ch\\\/support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.transformit.ch\\\/support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.transformit.ch\\\/wp-content\\\/uploads\\\/2019\\\/support\\\/trait_TV_rund.png\",\"datePublished\":\"2019-03-26T12:44:34+00:00\",\"dateModified\":\"2026-01-05T12:46:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.transformit.ch\\\/support\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.transformit.ch\\\/support\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.transformit.ch\\\/support\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.transformit.ch\\\/wp-content\\\/uploads\\\/2019\\\/support\\\/trait_TV_rund.png\",\"contentUrl\":\"https:\\\/\\\/www.transformit.ch\\\/wp-content\\\/uploads\\\/2019\\\/support\\\/trait_TV_rund.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.transformit.ch\\\/support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.transformit.ch\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.transformit.ch\\\/#website\",\"url\":\"https:\\\/\\\/www.transformit.ch\\\/\",\"name\":\"transformIT AG\",\"description\":\"innosolvenergy: CRM, Metering und Billing f\u00fcr Energieversorger\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.transformit.ch\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.transformit.ch\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.transformit.ch\\\/#organization\",\"name\":\"transformIT AG\",\"url\":\"https:\\\/\\\/www.transformit.ch\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.transformit.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i1.wp.com\\\/www.transformit.ch\\\/wp-content\\\/uploads\\\/2019\\\/transformIT_Icon_512.png?fit=516%2C516&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i1.wp.com\\\/www.transformit.ch\\\/wp-content\\\/uploads\\\/2019\\\/transformIT_Icon_512.png?fit=516%2C516&ssl=1\",\"width\":516,\"height\":516,\"caption\":\"transformIT AG\"},\"image\":{\"@id\":\"https:\\\/\\\/www.transformit.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - transformIT AG","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.transformit.ch\/fr\/support\/","og_locale":"fr_FR","og_type":"article","og_title":"Support - transformIT AG","og_description":"Hotline 08:30 bis 12:00 Uhr 13:30 bis 17:00 Uhr Tel: 052 378 23 69support@transformit.ch TeamViewer Ein schneller Zugriff auf die Umgebung des Kunden ist f\u00fcr einen effizienten, qualitativ hochstehenden Support unerl\u00e4sslich. 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